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Microsoft Office 2016 Install Stuck On Running Package Scripts

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This indicates a problem with an Office Removal Wizard operation. This problem may occur when Office Setup is having a problem removing your earlier version of Microsoft Office. Try to remove the earlier version of Office, and then run Office 2003 Setup again. Note Office Setup uses the following prefixes for custom actions. If the log file.

You don't need any coding experience to record and run Office Scripts. If you choose to edit your actions, you can do so from the Code Editor, where you can edit the script's TypeScript code. Learn all about writing scripts with the Code Editor in Record, edit, and create Office Scripts in Excel on the web. Use this setting to force the login prompt to wait until your script has finished: Group Policy Object Computer Configuration Policies Administrative Templates System Scripts Run startup scripts asynchronously Disabled; The timeout is too short for the script to install.

Hello taliboliver,
Thank you for posting in the Apple Support Communities. I understand you've been unable to install new software recently.
To double-check, does this happen when installing a particular app, or is it with all apps? If it seems to be just one app, you might try deleting the installer and then re-downloading to test.
If the issue is happening with all apps, you might try installing an app in safe mode to test. This will run a quick diagnostic/repair, and then it prevents certain items from loading that could be causing this behavior. Here's how to Use safe mode to isolate issues with your Mac:

Start up in safe mode

To start up in safe mode:

Stuck
  1. Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.

To leave safe mode, restart your Mac without pressing any keys during startup.

If an issue doesn't happen in safe mode

If an issue doesn't happen when your Mac is started in safe mode, try restarting without pressing any keys.

  • If the issue comes back, you might have incompatible login items.
  • If the issue doesn't come back, it was probably caused by a cache or directory issue with your startup disk, which safe mode fixed.


Depending on how safe mode goes, you might also try installing the software in a new user. This will determine if there's an issue with your user account that's preventing the install from completing. Here's How to test an issue in another user account on your Mac:

Use another account for testing

If another user account is already set up on your Mac, you can simply log out of your account (Apple menu > Log Out) and log in with the other account. But the best way to test is with a newly created account:

  1. Choose Apple menu () > System Preferences, then click Users & Groups.
  2. Click , then enter an administrator name and password.
  3. Click the Add button (+) below the list of users.
  4. Complete the fields shown for a Standard or Administrator account, then click Create Account (or OK).

If you plan to test with any of the documents in your own account, make those documents available to the new account. Drag them to the Shared folder of the Users folder on your hard drive (~/Users/Shared). You can then move them to other folders after you log in as the new user.

Microsoft Office 2016 Install Stuck On Running Package Scripts Free

Then log out of your account and log in with the new account:

  1. Choose Apple menu > Log out.
  2. At the login window, log in with the name and password of the new account. If you're also asked to sign in with an iCloud account or Apple ID, skip that step.

Now try to reproduce the issue in the new account. If you need to set up an email account or other account in order to test, you can do so.

If the issue doesn't happen in the other account

If the issue doesn't happen in the new user account, the issue is related to the settings or files in your own account.

If you need help with a specific alert or issue, search the Apple Support website for the text of the alert. If the issue happens in only one app in your account, it might be related to one of that app's settings. Check the app's documentation or support website for help.

You can remove the new user account when you're done testing. Follow the steps for creating a new account, but click the Remove button (–) instead of the Add button (+). Before removing the account, make sure that you don't need any of the files or settings you created or copied in that account.

If the issue happens in the other account

If the issue happens in the other user account:

Microsoft office 2016 install stuck on running package scripts without
  • Make sure that your software is up to date.
  • Try using Safe Mode to resolve the issue.
  • Check for other software or hardware issues.


I hope these steps help with the installation issue.
Kind regards.

Nov 25, 2018 8:43 AM

In this article, I will show you how to setup a script to deploy Office 2016 Pro Plus w/Visio, from a network drive. This will save you time and effort.

Office 2016 will not install if you have fragments of older Office programs on the machine.

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Please see the previous article : Script to Remove ALL Office Programs prior to deploying Office 2016 from a network location! This is a scripted way to speed up the uninstall process and reboot the users machine, prior to running this script.

There are two scripts that will be covered in two separate articles, you will find they work great together. First you UNINSTALL Office, then Second you INSTALL.

I've tested this process on a live domain, and have significantly reduced the time it takes to Remove previous Office versions and Deploy Office 2016 Pro Plus w/Visio.

Step 1 – Download Office 2016 Deployment Tool from Microsoft

This tool can be found here: Office 2016 Deployment Tool.

Filename: officedeploymenttool_7614-3602.exe

Step 2 – Run the executable

2016
  1. Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
  2. Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.

To leave safe mode, restart your Mac without pressing any keys during startup.

If an issue doesn't happen in safe mode

If an issue doesn't happen when your Mac is started in safe mode, try restarting without pressing any keys.

  • If the issue comes back, you might have incompatible login items.
  • If the issue doesn't come back, it was probably caused by a cache or directory issue with your startup disk, which safe mode fixed.


Depending on how safe mode goes, you might also try installing the software in a new user. This will determine if there's an issue with your user account that's preventing the install from completing. Here's How to test an issue in another user account on your Mac:

Use another account for testing

If another user account is already set up on your Mac, you can simply log out of your account (Apple menu > Log Out) and log in with the other account. But the best way to test is with a newly created account:

  1. Choose Apple menu () > System Preferences, then click Users & Groups.
  2. Click , then enter an administrator name and password.
  3. Click the Add button (+) below the list of users.
  4. Complete the fields shown for a Standard or Administrator account, then click Create Account (or OK).

If you plan to test with any of the documents in your own account, make those documents available to the new account. Drag them to the Shared folder of the Users folder on your hard drive (~/Users/Shared). You can then move them to other folders after you log in as the new user.

Microsoft Office 2016 Install Stuck On Running Package Scripts Free

Then log out of your account and log in with the new account:

  1. Choose Apple menu > Log out.
  2. At the login window, log in with the name and password of the new account. If you're also asked to sign in with an iCloud account or Apple ID, skip that step.

Now try to reproduce the issue in the new account. If you need to set up an email account or other account in order to test, you can do so.

If the issue doesn't happen in the other account

If the issue doesn't happen in the new user account, the issue is related to the settings or files in your own account.

If you need help with a specific alert or issue, search the Apple Support website for the text of the alert. If the issue happens in only one app in your account, it might be related to one of that app's settings. Check the app's documentation or support website for help.

You can remove the new user account when you're done testing. Follow the steps for creating a new account, but click the Remove button (–) instead of the Add button (+). Before removing the account, make sure that you don't need any of the files or settings you created or copied in that account.

If the issue happens in the other account

If the issue happens in the other user account:

  • Make sure that your software is up to date.
  • Try using Safe Mode to resolve the issue.
  • Check for other software or hardware issues.


I hope these steps help with the installation issue.
Kind regards.

Nov 25, 2018 8:43 AM

In this article, I will show you how to setup a script to deploy Office 2016 Pro Plus w/Visio, from a network drive. This will save you time and effort.

Office 2016 will not install if you have fragments of older Office programs on the machine.

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Please see the previous article : Script to Remove ALL Office Programs prior to deploying Office 2016 from a network location! This is a scripted way to speed up the uninstall process and reboot the users machine, prior to running this script.

There are two scripts that will be covered in two separate articles, you will find they work great together. First you UNINSTALL Office, then Second you INSTALL.

I've tested this process on a live domain, and have significantly reduced the time it takes to Remove previous Office versions and Deploy Office 2016 Pro Plus w/Visio.

Step 1 – Download Office 2016 Deployment Tool from Microsoft

This tool can be found here: Office 2016 Deployment Tool.

Filename: officedeploymenttool_7614-3602.exe

Step 2 – Run the executable

You will see the following:

Check the Terms box and hit continue.

Select the location for the extracted files. I chose DeploymentTool on the C: drive of my laptop.

After selecting the location, you will see:

You will see two files in the location: Setup.exe and configuration.xml.

NOTE: This file has to be run under an Elevated Command Prompt, not just by clicking on exe file! Clicking on setup.exe does nothing.

Note: By default, Office 2016 Pro Plus installs Visio Pro, if you do not want Visio Pro, you can remove it from the Configuration.xml file.

Remove this from the Configuration.xml file, if you do not wish to install Visio Pro.

Special Note: When I setup this process, I downloaded the deployment tool to my laptop, so that I could run the deployment tool. Then (once all Office 2016 Pro files were downloaded), I copied the files to the Network Share labeled Office2016.

Step 3 – Run Setup.exe under an Elevated Command Prompt

Open an Elevated Command Prompt on your system by right clicking Command Prompt and 'Run as Administrator'. (or whatever way you open CMD)

Navigate to deployment tool folder holding the setup.exe and configuration.xml files.

You can type setup.exe to display the list of commands:

Run the following command from an Elevated Command Prompt, in the file location where you extracted the tool.

The Program will create an 'Office' folder and download the necessary files into the folder, where you ran this tool.

You can see the 'Office' folder has been created, with several folders and files inside of it.

It will take several minutes for these files to be downloaded. This will depend on your network speed.

Step 4 – Copy these folders and files to a Network Share

Copy these folders and files to a network location on the server of your choice. This folder on your network needs to be shared to everyone, so that users or your help desk staff can run the scripts from a user's pc. I named my Network Share 'OFFICE2016', as I use this location for BOTH the UNINSTALL script and the INSTALL Office 2016 script.

An example of all the files in the network share are shown here:

Step 5 – Modify the Office 2016 INSTALL Script to work in your environment

I placed this file in a share named 'OFFICE2016' along with the files from this article.

@echo off

setlocal

::Store working directory to return after finished
set WORKDIR=%CD%

::Map and switch to a network drive and give it unmapped drive letter
pushd YOURSERVER_FQDN_or_IPOFFICE2016

::Store the name of the network drive so it can be unmapped when finished
Set NETDRIVE=%CD%
set NETDRIVE=%NETDRIVE:=%

::Change back to the original directory
cd /d %WORKDIR%

::Run commands with the network drive mapped
%NETDRIVE%setup.exe /configure

::Uncomment this to catch errors from the executable
::if %errorlevel% GTR o exit %errorlevel%

::Unmap the network drive
net use %NETDRIVE% /delete /y

endlocal

Save the script as a BAT file, I named mine 'NETWORK-INSTALL-OFFICE-2016.BAT'

The process of this script:

When you run this script, it will create a temporary network share on the user's computer, install Office 2016 Pro Plus, then remove the temporary network share.

Step 6 – Run the script on a user's PC!

Navigate to your OFFICE2016 network share and run the 'Network-INSTALL-OFFICE-2016.bat', as an administrator. And watch the magic 🙂

I attempted to run both the UNINSTALL and INSTALL script together, however the UNINSTALL requires a REBOOT, which is why the script in the other article reboots the PC.

I'm sure some genius can create a script to both Uninstall – reboot – then continue the Office 2016 install upon reboot, but for me this is where I stop.

My Real Time Test using this method are below:

Download the Office 2016 installer executable, and run = 45 minutes

Install Office 2016 using the script averages: 9 Minutes!

There are some errors that you may run into:

Error #1

Microsoft Office 2016 Install Stuck On Running Package Scripts For A

This error was from a special case, that I noted in the UNINSTALL script. I ran a share folder off of a laptop, as a mobile file server. If you want to know more about this error, visit the article:Script to Remove ALL Office Programs prior to deploying Office 2016 from a network location!

Error #2

Office Removal Tool did not get all the pieces. RE-RUN the 1st Script!

Error #3

Office Removal Tool did not get all the pieces. RE-RUN the 1st Script!





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